The concept of a dress agency is very simple: it has many benefits for both seller and buyer.

Seller: You sell your fabulous once-worn dresses in my shop and I take a commission. The benefits to the seller are that it is risk free and I provide all the marketing and advertising that is essential to attract the buyers. Once the payment has cleared I pay you your share: simple and easy. Buyer: Dressplace can take the risk factor out of buying a pre-owned gown and help prevent you having sleepless nights.

Why should you buy your dress at Dressplace?

• Dresses are instantly available. No 12 week advanced pre-ordering required, no upfront payment then worrying that the shop will close down.

• You can be sure your dress will fit you. No worrying that the assistant took your measurements incorrectly.

• Your dress will arrive in time. No worrying that it’s stuck in a foreign port somewhere.

• You can be sure it will suit you. No worrying that you won’t like it once it arrives.

• You can afford your dream dress. Top designs without the top designer prices.

Terms and Conditions of selling an item at Dressplace Wedding, Prom and Special Occasion Dress Agency (Dressplace)

To ensure that every seller is aware of the terms and conditions of selling items through Dressplace please read the details below. If you have any queries please call Helen on 01636 814343.

1. Dressplace will act as your Agent to sell your bridal, prom and special occasion dresses and accessories and will agree the sale price for each item with the seller. This will be detailed in the contract to be signed by Dressplace and the seller. Dressplace will endeavour to pass customer comments regarding price, back to the seller, so that the sale price can be amended if required. You warrant that you are the owner of all items given to Dressplace for sale.

2a. Dressplace accepts designer and top-end high street bridal wear, prom, mother of the bride or groom outfits, cruise wear, evening gowns and accessories except underwear that are no more than 2 years old. The seller will endeavour to supply accurate information regarding the sale item by completing the registration form, and providing proof of purchase where possible. The seller’s details are strictly confidential and will not be given to any third parties.

b. All items must be in as new or immaculate condition and must be clean throughout with no stains or blemishes or tainted by smoke or other odours. Buttons and zips should all be intact and working properly and collars and cuffs must be in excellent condition. Dressplace reserves the right to refuse to accept for sale any item which it feels does not meet these standards. Sale items (particularly wedding dresses) must be in excellent condition and presentable for sale. All worn dresses need to have been dry cleaned, and proof maybe required. If a dress (worn or unworn) needs to be dry cleaned Dressplace offers a specialist wedding dry cleaning service at competitive prices. Dry cleaning fees must be paid up front at the time of acceptance. Typical prices are £75 to £100 for wedding dresses, £20 for bridesmaid dresses and £30 for Mother of the Bride outfits. For more details call Helen 01636 814343.

3a. Items proposed for sale should be brought into the shop during its business hours by appointment only. Business hours are 10am until 5pm Tuesday through Saturday. Saturday appointments are only available after 4pm.

b. Items that are posted to Dressplace should be carefully boxed and sent by recorded delivery. We also recommend postal insurance as we cannot be held responsible for any damage or loss of items in transit. We will confirm successful delivery by email. However, if, upon receipt, sale item(s) are found not to be in ‘as new’ condition, Dressplace reserves the right to return the item to the seller at their expense.

4. Dressplace will give you at the time of acceptance of any item for sale a Registration Form containing a receipt for the items, a note of their condition, the agreed selling price and an acceptance of these terms and conditions. The selling price will have VAT added at the point of sale. There is an administration fee of £5 (non refundable) per outfit to be paid at the time of acceptance. (An outfit includes accessories).

5. Dressplace will retain the items for sale in its shop for a period of 2 months (6 months for bridal wear). Dressplace shall retain 50% of the sale proceeds as its commission. The 50% balance of the sale proceeds will be paid to the seller on Dressplace’s next monthly payment date, either by cheque or bank transfer, as long as the sale has cleared or does not need refunding.

6. Twice a year Dressplace will hold a Sale when the selling price of all items will be reduced by a further 20%.

7. All items left with Dressplace for sale remain the property of the seller (owner) until sold and are left at the owner’s risk. Dressplace does not accept any liability for any loss or damage of any type to the items so left with it. Dressplace does not accept any responsibility for items lost or stolen whilst in its possession. Sellers should make their own insurance arrangements to cover loss or damage to any items if they so wish.

8. After the period of 2 months (or 6 months for bridal wear) referred to in Condition 5 above has expired the contract may be reviewed and extended if Dressplace and the seller are in agreement, if not then any unsold items must be collected by the seller within 14 days of that date. The seller should check this date from the receipt as Dressplace will not remind the seller. If an item is not collected by a seller within this 14 day period then the item becomes the property of Dressplace and will be donated to a charity.

Terms and conditions of buying an item at Dressplace
These are the terms which describe the basis for purchases made by you the customer described here as ' The Buyer' and Dressplace is described herewith as 'The Seller'.

• When purchasing a dress directly from The Seller's Shop all items are sold as seen and not refundable.

• The buyer will pay for the item(s) by cash or credit/debit card. If paying by credit card there will be a 2% surcharge to cover costs. There is no additional charge if using a debit card. Payment by cheque is not accepted.

• The sale agreement will be signed by the buyer and Dressplace, and will be issued as a receipt.

• Refunds: Dressplace will not accept responsibility for items with faults that were identified at point of sale, or would have been evident during reasonable inspection of the item.

• Twice a year Dressplace will hold a Sale when the selling price of all items will be reduced by 20%.